Shipping & Returns

CATEGORIES


Customer Service / Contact Us

For order related questions or inquiries, please contact us at the following:

By Email: info@trumpstore.com

By Phone: 877-796-7899 (Monday – Friday, 8am-5pm CST)


Shipping & Handling

USPS First Class Ground: 
Orders placed on TrumpStore.com shipped via USPS First Class Mail will deliver within 1-4 business days based on the location of where your package is being sent.  Items received after 1pm CST will ship on the following business day.

USPS Priority Mail:
Orders placed on TrumpStore.com shipped via USPS Priority Mail will deliver within 1-3 business days based on the location of where your package is being sent.  Items received after 1pm CST will ship on the following business day.

USPS Priority Express:
Orders placed on TrumpStore.com shipped via USPS Priority Mail Express will deliver within 1-2 business days based on the location of where your package is being sent. Items received after 1pm CST will ship on the following business day. 

Shipping Method

Place Order By

USPS Ground (1-4 Business Days) - $7.99

1 pm CST

USPS Priority Mail (1-2 Business Days) - $9.99

1 pm CST

USPS Express Mail (1 Business Day) - $29.99

1 pm CST

Shipping Outside of the United States
Currently, orders placed on Trumpstore.com can be shipped to an address within the United States only.

Returns / Exchanges
We want to ensure complete satisfaction with your purchase and offer full refunds or exchanges on new, unused merchandise within 60 days of the original purchase date.

All eligible returns and exchanges of items in their original condition must be accompanied with receipt and original tag(s) attached. All refunds will be issued to the credit/debit card originally used on the order excluding original shipping and return shipping cost (for exchanges).  If return shipping exceeds the amount of the refund, our payment processor, Shopify, will contact you for payment of those costs.

    To Initiate a Return click here

    Once your return is received and inspected, we will send you an email to notify you that we have received you returned item with an approval or reason for rejection of your refund.

    Approved returns will be processed and credited automatically to the original method of payment within 10 business days of receipt of your item by us.

    In-store Returns
    Online purchases can be returned to our flagship store at Trump Tower for an immediate exchange or refund.

    Trump Store at Trump Tower:
    9am - 8pm, 7 days a week
    725 5th Avenue
    New York, NY 10022

    Damaged Items
    If you receive an item that is damaged, defective, or incorrect, please send us an email with a photo attached at info@trumpstore.com referencing your order number in the subject line or call us at 877-796-7899 (Monday - Friday, 8am-5pm CST).  Once we confirm your item is eligible to be replaced, we will email a return shipping tag to you to send your item back to us at no cost and we will send a replacement item at no cost to you.

    Sales Tax
    TrumpStore.com collects sales tax on orders shipped to an address within the states of Florida, Louisiana, New York and Virginia.  

    Terms of Service
    Use of TrumpStore.com is subject to our Terms of Service